Privacy Policy

Last updated: December 28, 2024

1. Introduction

Welcome to Fasly ("we," "our," or "us"). We are committed to protecting your privacy and the privacy of the students, teachers, and parents who use our Hifdh and Maktab management platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and services (collectively, the "Services").

Please read this Privacy Policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Account Information: Name, email address, password, and role (administrator, teacher, parent, or student).
  • Organization Information: School or institution name, address, and contact details.
  • Student Information: Student names, progress data, lesson assignments, grades, and teacher notes.
  • Parent-Student Relationships: Information linking parents to their children for progress visibility.

2.2 Usage Information

We automatically collect certain information when you use our Services:

  • Device information (device type, operating system, unique device identifiers)
  • Log data (access times, pages viewed, app features used)
  • Location data (with your consent, for regional service optimization)

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services
  • Enable teachers to track student progress and assign lessons
  • Allow parents to view their children's Quran learning progress
  • Generate progress reports and analytics for schools
  • Send notifications about lessons, grades, and milestones
  • Respond to your comments, questions, and support requests
  • Send administrative information and service updates
  • Ensure the security and integrity of our Services

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

  • Within Your Organization: Teachers and administrators within your school can view relevant student information.
  • Parent Access: Parents can view their linked children's progress data.
  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our Services (e.g., cloud hosting, analytics).
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure authentication mechanisms
  • Regular security assessments and updates
  • Access controls limiting data access to authorized personnel

6. Children's Privacy

Our Services are designed for use by Islamic educational institutions to track student progress. We are committed to protecting children's privacy:

  • Student accounts are created and managed by school administrators or teachers
  • We collect only information necessary for educational purposes
  • Parents have visibility into their children's data through linked accounts
  • We do not knowingly collect personal information from children without parental consent

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Data Portability: Request a copy of your data in a portable format
  • Opt-out: Opt out of certain data processing activities

To exercise these rights, please contact us at [email protected].

8. Data Retention

We retain your personal information for as long as necessary to provide our Services and fulfill the purposes described in this Privacy Policy. When you or your organization terminates use of our Services, we will delete or anonymize your data within a reasonable timeframe, unless retention is required by law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Fasly

Email: [email protected]